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Using ScreenFlow to Create Story Based Microlearning

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When creating Microlearning, it’s important that your learner’s experience be in the context of their actual job. In this reenactment, we showcase how a Case Manager would assist a member on a live customer service call using visual call outs and tips throughout the video.

Author: Kevin Cassidy

ELearning Instructional Designer / Developer with a formal education in television and broadcast communications, specializing in media based training, screen casting, micro learning, software simulations and documentation, video-based learning, Learning Management Systems and corporate SharePoint intranets.