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Throughput Report Training

Tools Used: Articulate Storyline, Photoshop, Camtasia, RE320 Dynamic Mic

Roles Played: Proposed solutioning, all interface designs, branding and graphics. Complete Storyline design and development, scripting, producing, recording and editing of demos using Camtasia. QA tested course, deployed to Cornerstone on Demand. Provided acceptance testing, enrollment and results and reports distribution.

Problem: WellCare Reporting and Analytics was incepting the use of Tableau into their tool set and needed full training to be distributed and consumed within one business quarter.

Actions: Worked with a SME from the department to identify what reports needed to be taught, created an audio script, recorded the SME working inside of Tableau, and produced an Articulate product that was consumed on Cornerstone LMS.

Results: All associates completed the training before the allotted time agreed upon. This was a learning solution that had to be taught and put to work before departmental procedures were even documented.

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My Work From Home eLearning Studio

For years leading up to Covid, I had been working from home for half of my work week doing multimedia eLearning and voiceover for training courses and demos, and commuting to the office on the other days so I was fortunately more than ready for the “new normal” years in advance.

Recently, I broke up my home studio into three areas that let me do about anything I need. I now have two desks and a green screen, white or black screen set up ready to go at all times. One desk area is for voice over and editing, while the other desk area in the middle of the room is dedicated to webinars and live streaming. This has made my productivity much better, and there is no need for me to fiddle with any cables or equipment to go from one part of development to another. They are all waiting for me!

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Design Strategy for a Remote Workforce

Click the link below to launch the course.

https://rise.articulate.com/share/j6gv50_c-xVIek1oY7jChsW-iUGEDDO5

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My Livestream Set Up Using Ecamm Live!

Ecamm Live is a subscription software for Mac users. In this video I show you the high level of what Ecamm Live is, my set up for my show using Scenes, and the basic chain of hardware to get yourself started.

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Using ScreenFlow to Create Story Based Microlearning

When creating Microlearning, it’s important that your learner’s experience be in the context of their actual job. In this reenactment, we showcase how a Case Manager would assist a member on a live customer service call using visual call outs and tips throughout the video.

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Combining Camtasia Microlearning Video With Articulate Storyline

Tools Used: Articulate Storyline, Camtasia, Snag-It

Start page slide

My narrated review of the project from my Vimeo page.

Roles Played: Proposed solution, recording and editing in Snag-It and Camtasia, storyboard, prototype and full design and development of module in Articulate Storyline, QA testing of module, acceptance testing in Cornerstone LMS, full administration of enrollment and results reporting.

Problem: WellCare Case Management introduced a new form into their patient care case management workflow. No training on how to use the form had yet been documented, but training needed to be completed in the next 30-60 days for all staff.

Actions: I proposed we use Snag-It and Camtasia to have a Case Management SME record a very rough source video of the process. I asked they leave it up to me to make a final polished script, screencast and voiceover from the source video’s guidance. To show complete training context on when to use it, I proposed we insert it into a Storyline course and distribute and track the results in our Cornerstone LMS.

Scenario set-up slide.

Results: In a few short weeks I was able to build a small eLearning that was brief, but highly contextual and visual in its teaching. Within 60 days we were able to get all Case Managers to successful completion with tracked data of competencies and any gaps for ongoing upskilling needed.

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Audio Technica AT875R: Rugged, Reliable Value

AT875R Shotgun Mic

The AT875R microphone should be high on your short list of first shotgun mics to buy. Depending on your applications for recording your audio, it may also be your last shotgun purchase.  In this article, I won’t go into the technical specs. If you desire those, you can get them here.

Let’s recall the reasons to buy a shotgun mic.

First off, it picks up audio at a distance from the presenter that can’t be achieved with a condenser microphone, though you still want to use it within 36 inches of your subject for best results. For slightly longer throws, you would want a longer shotgun such as the Sennheiser MKE600 or Sennheiser ME66. Secondly, it can be kept out of frame of a camera shot without having to affix a lapel mic to your presenter. Unlike a lapel mic, you don’t have to worry about picking up noise from the lapel mic rubbing against articles of rough clothing. Shotgun mics can be mounted on a mic stand to mic presenters and interviewees, but can also be mounted on top of a DSLR or video camera, so in that way they are very versatile. They can also be affixed to a boom pole for off camera ENG work, as well as hand-held options for stand up reporting type shoots. Some higher end shotguns, and mid range models, can also be used as desktop voiceover mics, such as the industry standard Sennheiser 416.  Shotgun mics are also durable and can take the bumps and bruises of traveling with your equipment.

Lastly, let’s not forget about a shotgun mic’s ability to resist noise from the sides and behind the microphone. Its directional pick up qualities make it a great choice if you are not in a treated environment that is built for sound rejection and noise handling, though I would suggest you consider those options before thinking a low to mid priced shotgun mic can solve all of your room problems. It can’t.

There are of course some risks and down sides.

Like with any shotgun mic with a linear pick up pattern, you have to find the “sweet spot” when working the mic. If you or the presenter move your head too far off axis, you will hear the drop in resonance and find yourself doing a lot of post processing to match up your sounds. If you stay “on mic”, with good technique, the AT875R can produce some excellent sounds.

At under $200, this may arguably be your most versatile value priced mic in your arsenal.

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Audio Technica AT2035 Microphone: Full Bodied Sound for Voiceover

AT2035 Condenser Mic

The AT2035 is a large diaphragm condenser microphone that is very well suited for all of your voiceover and podcasting needs.  This article is not a technical specs review. If you are looking for those, you can get them here.

The 2035 by Audio Technica, like all large diaphragm condensers, is designed to pick up the full dynamic range of voice that narration and VO artists require. This means your audio is going to sound more “full” from low base responses to higher pitched details. For this reason, condenser mics are the standard for “voice actors” who are often creating character voices that require a broad range of sounds.

Some of the higher end condenser mics would be the Neumann TLM 103 and the Neumann U87, which brings me to the down side of using a condenser mic. Ironically, but true, if your recording area is not treated for sound then the “less costly” condenser mic would be a better option than one of the above. That’s because of the high sensitivity that all condensers have.

The down side to a condenser is their pick up pattern is much wider than a shotgun mic, or a dynamic mic such as the Electro Voice RE320, so any background noise will be easily noticeable in your recording, as will reflections off of hard surfaces around you. That’s why many podcasters, trainers and radio stations prefer to use dynamic mics. They are less expensive to implement, and provide very present sounding audio where articulation and variance are not the key factors.

PRO TIP:  If you are using a condenser mic in a non treated room, work it about a fist’s distance from your mouth, but at a 45-50 degree angle so that you are talking “past” the mic, and not directly into the condenser.

If your room is well treated, the standard technique is to work about 5 inches “below” the mic, and about 6-9 inches away from your mouth. You will see this technique used in the professional Hollywood studios where the talent is at a fair distance, sometimes up to 12 inches. Rule of thumb is, the more expensive condenser mic you buy, the better room you need to use it effectively. If you are an aspiring voice actor, this is really the style of microphone you need to be able to use effectively.

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Audio Technica AT2100 USB/XLR Microphone: The Swiss Army Dynamic Mic

AT2100 USB Dynamic Mic

Ahhh, the AT2100 USB / XLR combination mic.

First off, the AT2100 is a dynamic microphone. It’s rugged. Just pick it up and feel the build quality. You could truly hurt someone with it.

The price? An incredible $69 US.

As far as dynamic mics go, it’s not going to replace my EV-RE320 anytime soon as a workhorse mic for eLearning and podcasting type applications, although the rich sound this little guy can produce is way beyond its sticker price. But its main selling point is that it can be plugged directly into a laptop via USB, or can be used with a professional recorder or audio interface via XLR connection.

My favorite use for it is in the photo above. With a simple Apple Camera Adapter, I use this mic to record directly to my iPhone when I need professional “insert” audio on the go. Sometimes a client will need a quick line of audio added to a course, and I need to replicate the sound of the RE320, so I will record to Twisted Wave on my iPhone and email myself the file. A quick post EQ and Normalization later, and I am bringing it directly into my ELearning course in minutes! The thunderbolt cable provides a better recording experience than even USB.

The other application is plugging it into my Zoom H4N via XLR, for a good street reporter microphone that eliminates background noise and holds up to a rugged pounding. If my workflow was a lot of ENG type audio work with stand up, my obvious choice would be the Electro Voice RE-50N.

With all that this guy has going for it; ruggedness, rich sound, versatility and price point, it does hand out “pops” and “plosives” with no apology. Mic placement really needs to be below your mouth, but within 3-4 inches. For that reason, I don’t have much use for the little tripod stand it comes with. You’d want to hand hold this mic in the field, or make sure you have it on a well positioned boom arm if you are going to podcast or record eLearning with it.

All in all, I could not pass up its remote versatility for only $69. If you are on a tight budget, and need a travel ready and podcast ready solution, the AT2100 may just be your mic.